Communicating with the Public Using ATIS During Disasters Concept of Operations

Prepared for
U.S. Department of Transportation
Federal Highway Administration
Washington, DC 20590

Under Contract: DTFH61-01-C00182/BA82B040

505 King Avenue
Columbus, Ohio 43201

March 28, 2006

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Table of Contents

• Quality Assurance Statement
• Technical Report Documentation Page
• List of Acronyms

• 1.0 INTRODUCTION
  • 1.1 Organization of the Document
  • 1.2 Purpose of the Document
  • 1.3 Context
  • 1.4 Approach
  • 1.5 Goals and Objectives
  • 1.6 Overall Vision
  • 1.7 Audience
  • 1.8 Referenced Documents

• 2.0 OPERATOR ORIENTED DESCRIPTION
  • 2.1 Operators and the Activities they Perform at a High Level
  • 2.2 Generalized Organizational Structure and Chain of Command
  • 2.3 General Timeline of Activities
  • 2.4 Capabilities of an ATIS
  • 2.5 Existing System for Disseminating Information

• 3.0 OPERATIONAL NEEDS AND REQUIREMENTS
  • 3.1 Potential Needs and Recommended Solutions
    • 3.1.1 Inter-jurisdictional Issues
    • 3.1.2 Communicating Using Different Devices
    • 3.1.3 Message Content, Knowing the Information is Correct
    • 3.1.4 Unrealistic Expectations and Lack of Pre-education
    • 3.1.5 Reaching all of the Audiences
    • 3.1.6 Communications and Power Failures

• 4.0 COMPONENTS OF AN IDEAL SYSTEM
  • 4.1 Transportation Systems Operations
  • 4.2 Emergency Management and Operations

• 5.0 OPERATIONAL SCENARIOS
  • 5.1 Urban Setting Example
    • 5.1.1 Description of the Event
    • 5.1.2 Stakeholders
    • 5.1.3 ATIS Assets
    • 5.1.4 Stakeholder Actions and Timeline of Events
    • 5.1.5 Potential Improvements
  • 5.2 Rural Setting
    • 5.2.1 Description of the Event
    • 5.2.2 Stakeholders
    • 5.2.3 ATIS Assets
    • 5.2.4 Stakeholder Actions and Timeline of Events
    • 5.2.5 Potential Improvements

• 6.0 CONCLUSION

List of Appendices

• APPENDIX A: WORKSHOP PARTICIPANTS

List of Tables

• Table 1. Activities Related to Information Delivery During Disasters
• Table 2. Dissemination Tools and Level of Message Detail
• Table 3. Actions and Timeline of Events – Urban Disaster Example
• Table 4. Actions and Timeline of Events – Rural Disaster Example

List of Figures

• Figure 1. Information Dissemination Model Developed at Workshop