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Public Access to Emergency Services
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Public access to emergency services underpins the opportunity to reduce deaths and injuries from vehicular crashes and from medical emergencies such as heart attacks, strokes, and hypoglycemia. To address this issue, the USDOT has initiated a variety of projects related to Wireless Enhanced 9-1-1 (WE9-1-1) and telematics services. The following are documents developed as part of these initiatives.
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U.S. Department of Transportation Wireless E9-1-1 Steering Council Wireless E9-1-1 Priority Action Plan – This January 2003 document details the six priority action items identified by the USDOT WE9-1-1 Initiative Steering Council to accelerate compliance with the Federal Communications Commission's (FCC's) wireless implementation mandates. These priority action items were designed to establish support for statewide coordination and identify points of contact; convene stakeholders at all levels of government; examine cost recovery/funding issues; initiate knowledge transfer and outreach programs; develop a coordinated deployment strategy encompassing both rural and metropolitan areas; and implement a model location program.
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Facilitating the Implementation of Emergency Wireless Communications – This 2006 report summarizes the results of a 54-month program conducted by the National Emergency Number Association for USDOT. Project elements summarized in the report include a national clearinghouse of information, wireless deployment profile, white papers on a variety of wireless 9-1-1 related topics, videos, stakeholder forums, technical assistance, and surveys to estimate Phase II equipment costs.
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E9-1-1 Technology Background and Issues – This September 2002 paper identifies potential technology solutions to 9-1-1 challenges and the implications of emerging technologies and services on the future delivery of emergency response. This paper was produced in preparation for the September 26, 2002, USDOT-sponsored WE9-1-1 Technology Roundtable.
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New York State Wireless Enhanced 9-1-1 Implementation Guide – This 2002 guide documents a USDOT project that focused on the development of a wireless enhanced 9-1-1 implementation guide for New York State. The primary focus of the project was the application of a medical leadership approach to resolve barriers to implementation within New York.
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The New York State Wireless Enhanced 9-1-1 Project: Lessons Learned – This 2002 report documents the scope, results, and lessons learned from the New York State Emergency Call Locator Partnership Project.
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Recommendations of the National MAYDAY Readiness Initiative – This October 2000 report outlines issues and recommendations of the National Mayday Readiness Initiative (NMRI), which was a public-private partnership of more than 20 national organizations. The NMRI was assembled to address issues that arise in the dealings between telematics service providers and the nation's public emergency response agencies.
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MAYDAY 9-1-1 Data Routing Final Report – This February 2006 report describes the data routing portion of the MAYDAY/9-1-1 Field Operational Tests (FOTs). It provides details on the activities and results of the data routing project.
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MAYDAY 9-1-1 FOT Results and Path Forward Report (Voice) – This 2006 report provides an overview of the test plan and test results from the FOT team perspective. It relates the overall Telematics Service Providers Emergency Call Routing Service (TSPECRS) concept with ongoing related standards efforts. The document suggests additional steps that could assist the industry in reaching a workable solution in meeting the telematics service providers' emergency calling needs.
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MAYDAY 9-1-1 FOT Design Report – This March 2006 report describes a proof-of-concept demonstration environment to support the MAYDAY/9-1-1 FOT for the TSPECRS voice routing solution. It also describes the proposed architecture for TSPECRS, modifications specific to this demonstration, and test procedures used for the FOT and subsequent evaluation.
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MAYDAY 9-1-1 FOT Evaluation Report – This March 2006 report documents the process, results, and issues encountered in this FOT. The scope of the evaluation includes an acceptance test on the voice routing system (TSPECRS), Automated Collision Notification (ACN)/Advanced Automated Collision Notification (AACN) data routing analyses, feedback from the users of the voice and data routing systems, and potential deployment issues.
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