User Needs
User Type
User Need
Description
Passenger
Need D-RIDE application
that is accessible
by internet, mobile phone,
smart phone, and other handheld devices.
D-RIDE must be as
accessible as possible to maintain concentration levels and enhanced convenience of ridesharing for travelers to make a mode shift.
Driver
Need D-RIDE application
that is hands-free/in-vehicle
and can detect
location with a high level of accuracy.
D-RIDE must be safe and
accessible to drivers
and provide accurate information on the whereabouts of the vehicle to inform the system and make the most accurate ridematches.
System Manager
Need back-end services
to be able to handle
large quantities of data.
D-RIDE back-end services
must be able to support
a variety of data processing in real time (location, travel profile, requests, messaging) constantly, with increased activity during peak travel times.
System Manager
Need D-RIDE to
communicate with other
data centers (TMCs, tolling,
enforcement).
D-RIDE must communicate
with traffic data centers
(TMCs), tolling centers, and enforcement to realize full potential of services.