Scenario #1: Single transit provider operating multiple modes with the same on-board systems and data communications systems; If a trip cannot be met on public transportation, it is sent to a private mode.  Assumptions: CAD/AVL and on-board systems; Data and voice communications; New or modified Scheduling System; New or modified Customer Messaging System
Transactions:
1)Regular processes occurring on a daily basis, including:
•CAD/AVL system sending location data for all vehicles in the system that are eligible for service every 30 seconds via cellular or data radio communications
•Real-time traffic data sent to Control Center, and real-time “probe” data sent to Traffic Management Center
•Data messages sent back and forth between Control Center and Transit Modes (i.e. vehicles) via cellular or data radio communications
•Manifests or sets of trips are sent from Control Center to vehicles via cellular or data radio communications (or for fixed route modes are accessed at driver log on)
2)Rider requests a trip with origin, destination and time (ODT) and return trip using a web enabled mobile device with software application
3)Request received in Control Center that has route and schedule data available
4)Trip request analyzed:
i.Trip request approved through scheduling system
ii.Message sent to vehicle that needs to deviate to pick up the rider
iii.Message sent to rider that trip can be made
5)Trip request analyzed but denied:
i.Message sent to rider with information about private mode and cost of private mode
ii.Rider approves  private trip and cost
iii.Message sent to Private Mode vehicle
6)Accepted trips are adjusted into remaining, downstream schedules for vehicles
Scenario #1: Overall System Diagram: Single transit operator; multi-modal; trip denials sent to private mode.  Assumptions: CAD/AVL and on-board systems; Data and voice communications; New or modified Scheduling System; New or modified Customer Messaging System