0 minutes
+ 3 minutes
+ 6 minutes
+ 9 minutes
+ 12 minutes
+ 15 minutes
Requests
a trip
Accepts,
modifies
or rejects
the trip
Arrives
at pick up
location
Boards
vehicle
Alights
vehicle
Trip
information input into the system
Planned
trip pushed to
customer (option
for
private pay / taxi)
Confirmed
trip sent to scheduling system
Manifest
updated for driver on vehicle
Arrives
at pick up location
Travels
to destination
Arrives
at destination
Vehicle
location
information
available
every
30 seconds
Manifest
sent to driver
on vehicle
Searches
for available trip options; Determines routing,
arrival, and departure times
Trip
confirmed in system; Manifests updated; Trip
sent to vehicle
Time
START
END
