1.Vehicle location information available every 30 seconds
2.Requests a trip
3.Trip information input into the system
4.Searches for available trip
options; Determines routing, arrival, and departure times
5.Planned trip pushed to customer (option for private pay / taxi)
6.Accepts, modifies or rejects the trip
7.Confirmed trip sent to scheduling system
8.Trip confirmed in system; Manifests updated; Trip sent to
vehicle
9.Manifest sent to driver on vehicle
10.Manifest updated for driver on vehicle
11.Rider arrives at
pick up location
12.Vehicle arrives at
pick up location
13.Rider boards vehicle
14.Vehicle travels to destination
15.Vehicle arrives at destination
16.
16.
16.