1: Rider requests for a transfer using
personal device from when Vehicle 1 is late. Information is received by the Agency 1
Control Center (CC1)
2: CC1 queries the current location and route
and schedule adherence (RSA) information for Vehicle 1
3: CC1 calculates the predicted arrival at
Transfer Point. for Vehicle 1
3A: CC1 corrects the predicted arrival
information for Vehicle 1 based on real-time traffic data, if available
4: CC1 forwards the transfer request to Agency 2 Control Center
(CC2)
5: CC1 queries the current location and RSA information for Vehicle 2
6: CC2 calculates
the predicted arrival at Transfer
Point. for Vehicle 2
6A: CC1 corrects the predicted arrival information for Vehicle 2 based on real-time traffic data, if available
7: Based on available information, CC2
determines that transfer can be made from Vehicle 1 to Vehicle 2
8: Once CC2 determines that the transfer can
be made from Vehicle 1 to Vehicle 2 and notifies the driver of Vehicle 2 and asks
to wait for x minutes
9: At the same time as Step 6, CC2 notifies
the Rider of the successful transfer
10: At the same time as Step 6, CC2 notifies the CC1 of the successful transfer
11A and 11B: Vehicle 1 and Vehicle 2 arrive at the Transfer
Point and Rider completes the successful transfer