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U.S. Department of Transportation
Research and Innovative Technology Administration
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§Strong Coalition with support from AASHTO, ITS America, APTA, and U.S. DOT that:
□Provided a peer network for deployment
□Championed a vibrant branding effort
□Developed standards and technical guidance
§User Needs Focused
□Systems developed to address end user
□Coordination of traveler information across modes
□Common branding – recognizable across jurisdictions
□Success was visible and measurable
§Planning Assistance Program
□Help defray the costs associated with converting existing traveler information telephone numbers to 511
□Help agencies plan for 511 systems and fill gaps in 511 planning
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Factors Contributing to 511 Success