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U.S. Department of Transportation
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Operations and Maintenance: Key Insights (cont.)
§Determine level (granularity), amount, and transmission frequency of data are needed
□Data overload will negate the usefulness of the data
□Data overload can cause critical messages to be overlooked
□Avoid an overreaction or early reaction based on small sample sizes
§Determine what is critical to communicate
□In airline industry, alert systems do not collect all continuously streamed data; only data needed to alert an operator of a problem
§Make data available as soon as feasible
□Even if more processing needs to occur in the background, providing a real-time feed for current data is an attractive option to users