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U.S.
Department of Transportation
IDTO Sample Performance Measures
Application
Performance Measure
Target
T-Connect
Percentage of
successful connections involving more than one
agency
Increase
to 95%
Percentage of
successful connections involving more than one mode
Increase to 95%
Percentage of
successful connections involving fixed and flexible
modes
Increase to 90%
Duration of
time from making a request to receiving a trip confirmation
Approximately
45 seconds
Duration
of time between passenger pickup and trip confirmation
D-RIDE
Passenger waiting time
Reduce to 10 minutes of
less
Percentage of ride matches to requests
Number of riders per vehicle