1	"Brian Cronin" Brian Cronin Federal Transit Administration ITSA Annual Conference May 4, 2005
2	Mobility Services for All Americans Initiative
3	Mobility Services for All Americans Timeline
4	Foundation Research Goals Integrate existing knowledge Establish baseline data Develop information repository Leverage resources with concurrent activities and initiatives
5	Foundation Research Tasks Conduct Basic Research Needs/barriers Solutions and strategies (ITS and overall) State of the practice/art Gaps and prioritization Validate with Stakeholders Input 4 discussion groups Private industry sounding board Federal program steering group Recommend next steps
6	Preliminary Findings – Needs Five basic needs relative to transit trip making Understanding the systems and planning the trip Accessing the transportation from origin Entering, using or riding, and exiting the transportation Trip chaining and transferring between systems as needed Arriving at the destination
7	Preliminary Findings – Barriers Service availability Vehicle accessibility Information Financial status Funding Environmental situations Human interaction Service coordination
8	Preliminary Findings – Solutions Technological ITS Assistive technologies other Non-Technological Institutional/organizational Legislative Training & outreach Others
9	Example
10	Purpose of Stakeholder Input Using a combination of advisory briefings and discussion groups to Validate and calibrate researchers hypotheses and technologies Solicit stakeholder inputs and strengthen stakeholders support for the initiative
11	Stakeholder Input - Participants Discussion Groups Consumer (Advocates) – 03/15/05 Community and Non-Profit Transportation Agencies – 04/06/05 Public Transit Agencies – 04/12/05 Public Administrators – 04/12/05 Federal Program Steering Group – 04/13/2005 Private Industry Sounding Board
12	Preliminary Findings: Technological Elements of a Model Solution Build upon existing technologies AVL / CAD Traveler information (web, 211/511, etc.) Scheduling Software, with improvements Leverage emerging technologies Connection Protection systems Financial management systems Funding, Eligibility, Invoicing Integrate systems and agencies Through web services Data standards
13	Preliminary Findings Non-Technical Considerations Need to raise awareness of potential benefits Need for a champion To develop and maintain system Need to consider the human factor Undertake proper systems engineering approach Carefully document user needs Develop use cases Customer Centric Supplement with structured training program
14	"System must balance benefits from..." System must balance benefits from integration with personalization offered by smaller, stove-piped services Must be sensitive to the possibility of winners and losers when optimizing the system Design must be addressed in context of Eligibility and Funding System should be all-encompassing within a given geographic area
15	Ongoing Rural ITS Transit Operational Tests 13 ongoing rural ITS transit operational tests focusing on mobility enhancement and service coordination Major system functions Interagency, intermodal Customer management and eligibility Coordinated scheduling, dispatching, and routing Driver manifests and directions Mobility management Electronic fare system Cost sharing, billing, and reporting Traveler Information & trip planning Automated reservation, cancellation, confirmation, and notification
16	Operational Tests Self Evaluations Evaluation Plan Data Collection Data Analysis Evaluation Report
17	MSAA Next Steps Based on foundation research findings Assess and scope technology integration tests Draft TMCC concept of operations and system requirements Develop technology transfer and outreach plans Obtain DOT management approval for continuation Continue stakeholder participation Stakeholder facilitation Overall program stakeholder oversight and working groups Define Measures of Effectiveness (MOE)
18	"Your continuing participation and engagement..." Your continuing participation and engagement is a key to the overall success of the MSAA program For more information: www.unitedweride.gov www.its.dot.gov/msaa/index.htm
19	Thank You