Pre-Trip Concierge & Virtualization

Pre-Trip Concierge & Virtualization provide pre-trip planning and en-route travel information to travelers with disabilities, theirPre-Trip and Concierge Services family members, and caregivers, including creating a virtual environment for users to familiarize themselves with their travel before the trip. This technology also offers the ability to pair transportation services based on user needs.

In 2017, the USDOT granted a Broad Agency Agreement (BAA) awards to:

  • AbleLink – A suite of assessment, self-directed learning, and trip execution technologies to support independent travel for individuals with cognitive disabilities.